Privacy Policy
Last updated: September 2026
1. Who we are
This website is operated by Colliver Consulting Ltd.
Colliver Consulting Ltd is the data controller responsible for personal information collected through this website and for the purposes described in this Privacy Policy.
Company number: 12574341
Registered office: 6 Hawkesmead Close, Norton St. Philip, Bath, England, BA2 7PP
Email: fiona@colliverconsulting.co.uk
Colliver Consulting Ltd is a UK-based management consultancy. Companies House confirms the company is active and records the registered office above.
2. What personal information do we collect?
We may collect personal information that you provide to us when you use this website, including when you:
contact us through the website;
make an enquiry about our services;
subscribe to receive email communications;
respond to or interact with our communications; or
otherwise communicate with us.
Depending on how you interact with the website, the information we collect may include:
your name;
email address;
telephone number, where provided;
company or organisation details;
information contained in your enquiry or message; and
any other information you choose to provide.
We may also collect limited technical information when you visit our website, such as information about your browser, device and how you interact with the website. This may include information collected through cookies and similar technologies.
Please see our Cookie Policy for more information about cookies.
3. How we use your information
We may use your personal information to:
respond to enquiries and requests;
provide information about our services;
provide resources that you have requested;
manage email subscriptions;
send communications that you have requested or consented to receive;
communicate with you about our services;
improve our website and services;
maintain appropriate business records;
protect the security of our website and systems; and
comply with our legal and regulatory obligations.
We will only use your personal information where we have a lawful basis to do so.
4. Our lawful bases for processing
Depending on the circumstances, we may rely on one or more of the following lawful bases under applicable UK data protection law.
Legitimate interests
We may process personal information where this is necessary for our legitimate business interests, provided that those interests are not overridden by your rights and freedoms.
This may include responding to general business enquiries, maintaining business records, administering our website and managing our business communications.
Contract
We may process personal information where this is necessary to take steps at your request before entering into a contract, or where processing is necessary to perform a contract with you.
Consent
Where required, we will ask for your consent before processing your personal information for certain purposes, such as certain marketing communications.
You can withdraw your consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.
Legal obligation
We may process personal information where this is necessary to comply with a legal or regulatory obligation.
5. email communications
If you choose to subscribe to our email list, we will use the name and email address you provide to send you relevant information, resources, updates and other communications from Colliver Consulting.
You can unsubscribe from our marketing emails at any time by using the unsubscribe link included in our emails or by contacting: fiona@colliverconsulting.co.uk
We use Squarespace to manage our email list and send email communications. Your information is processed by Squarespace for these purposes in accordance with its privacy policy.
For more information, please see Squarespace's Privacy Policy.
6. Sharing your information
We do not sell or rent your personal information.
We may share personal information with trusted third-party service providers where this is necessary to operate our business, website or services.
These may include:
Squarespace, which provides our website hosting and associated website functionality;
Squarespace email and mailing-list services, where used;
IT, cloud storage and security providers;
professional advisers, where necessary; and
government, regulatory or law-enforcement bodies where we are legally required to do so.
We only share personal information where there is a legitimate reason to do so and, where appropriate, require service providers to protect the information they process on our behalf.
Squarespace confirms that website forms can store submitted information through different storage options and that Squarespace mailing lists can be managed directly through the Squarespace website.
7. How long do we keep your information?
We will only keep personal information for as long as reasonably necessary for the purposes for which it was collected, including where necessary to meet legal, accounting or reporting requirements.
The length of time we retain information will depend on its nature and why we hold it.
For example:
information provided as part of a general enquiry may be retained for as long as reasonably necessary to deal with the enquiry and maintain appropriate business records;
information relating to ongoing business relationships may be retained for the duration of the relationship and for an appropriate period afterwards;
marketing information will generally be retained until you unsubscribe or withdraw your consent, unless we have another lawful reason to retain it; and
information that we are legally required to retain will be kept for the applicable statutory period.
When personal information is no longer required, we will securely delete it or anonymise it where appropriate.
8. International transfers
Some of the service providers we use may process personal information outside the United Kingdom.
Where personal information is transferred outside the UK, we will take appropriate steps to ensure that it receives a level of protection consistent with applicable UK data protection law.
This may include relying on an adequacy decision or appropriate contractual safeguards or another lawful transfer mechanism.
9. Your data protection rights
Depending on the circumstances, you may have rights under UK data protection law to:
access the personal information we hold about you;
correct inaccurate or incomplete information;
request deletion of your personal information in certain circumstances;
restrict how we use your personal information in certain circumstances;
object to certain processing of your personal information;
object to direct marketing;
request data portability for certain information; and
withdraw consent where we rely on consent as our lawful basis for processing.
Not all rights apply in every circumstance and there are certain legal exceptions and limitations.
If you wish to exercise any of these rights, please contact: fiona@colliverconsulting.co.uk
We will normally respond to a valid request within the applicable legal timeframe.
10. Your right to object to direct marketing
You have an absolute right to object to the processing of your personal information for direct marketing purposes.
If you no longer wish to receive marketing emails from us, you can unsubscribe using the link provided in our emails or contact us directly.
11. How we keep your information secure
We take reasonable technical and organisational measures to protect personal information against accidental loss, unauthorised access, alteration, disclosure or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
12. Cookies and website analytics
Our website uses cookies and similar technologies.
Some cookies are necessary for the website to operate properly. Other cookies may be used for analytics, performance or other optional purposes.
We use Squarespace Analytics to help us understand how visitors use our website and to monitor website performance. This may include information such as the pages visitors view, how they arrived at the website, and general information about their interactions with the site.
Where required by law, non-essential analytics cookies will only be used where you have provided your consent.
For more information about the cookies used by the website and how you can manage your preferences, please see our Cookie Policy.
Our website is hosted on Squarespace, which provides the website infrastructure, analytics and associated functionality. For more information about how Squarespace processes personal information, please see Squarespace's Privacy Policy.
13. Third-party websites
Our website may contain links to websites operated by third parties.
This Privacy Policy applies only to information collected by Colliver Consulting through our own website and services.
We are not responsible for the privacy practices, security or content of third-party websites.
We recommend reviewing the privacy policy of any third-party website you visit.
14. Complaints
If you have concerns about how we have handled your personal information, please contact us first so that we can try to resolve your concern.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent supervisory authority for data protection.
Information Commissioner's Office
The ICO recommends that organisations provide privacy information at the point personal information is collected and keep their privacy information under regular review.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect:
changes to our business;
changes to the services or technology we use;
changes to how we process personal information; or
changes to applicable data protection law.
Any updates will be published on this page with a revised "Last updated" date.
16. Contact us
If you have any questions about this Privacy Policy or how we use your personal information, please contact:
Colliver Consulting Ltd
Company number: 12574341
Registered office: 6 Hawkesmead Close, Norton St. Philip, Bath, England, BA2 7PP
Email: fiona@colliverconsulting.co.uk